| Period of Stay / Guest Name |
Hotel Review |
About the Reservation Service |
May 05, 2011
Maisara |
Patong Beach Hotel, Patong Beach, Phuket 83150 - Review ...
Check in was quite slow. The receptionist was handling 2-3 guests at one time which got her quite confused with the reservations. And she got our names mixed up. Rooms were then assigned next to each other. Room 2112 and 2114. Rooms were explained very clearly and the boy was extremely friendly which made us feel very welcome. Room was awesome! Spacious and fully equipped apart from no ironing board.
My disappoinment was when i asked for a safety pin, none of the staff understood what i wanted. And i expected someone to come to my room and send me the internet prepaid card since i was very very tired.
Pool area was awesome!! Large and spacious! The staff at the bar was very friendly and accommodative. Apart from the super slow arrival of the food.
In room dining is acceptable. Service was friendly but food is always delivered very slow.
Overall, the experience was fantabulous!!! We had an awesome time ans certainly look forward to be welcomed again.
In room dining <span style="display:none">[R24 integr.ERR:escaping]</span> |
Travel agent was very very nice, patient and accommodative. Rates of the room is awesome! Love it! |
Sep 12, 2010
You Wen Ying |
Patong Beach Hotel, Patong Beach, Phuket 83150 - Review ...
very pool service we never met in receiption, and we have unhappy experience when check-in and check out. we wait too long time for both and receiptionest is unprofessional. |
very quick action and good service
perfect! |
Jul 14, 2010
Stephen John OSullivan |
Patong Beach Hotel, Patong Beach, Phuket 83150 - Review ...
If you wish to visit Patong Beach, then the Patong Beach Hotel would be a good choice. Our room was newly re-furbished and very comfortable. Staff were always friendly and made local arrangements efficiently. Buffet breakfast included everything we wanted. Only thing I would be wary of is the renovation of the hotel and nightclub next door. When that s finished, it could get a bit noisy iin the wrong room. <span style="display:none">[R24 integr.ERR:escaping]</span> |
Sawadee provided everything efficiently and in a timely manner. Only issue was the clarity of what we booked. Voucher said room only ... yet breakfast was included. Voucher just said Transport: $x . So, as the booking was made a long time ago, we didn t remember if we had booked transport both ways or not ... so had to book a taxi, just in case. There is no contact numbers on the vouchers ... so we couldn t confirm with Sawadee. |
Jun 17, 2010
Hans Moller |
Patong Beach Hotel, Patong Beach, Phuket 83150 - Review ...
Checke-out time is 12:00, but our flight to Kuala Lumpur was only 18:05!!! The hotel did not provide us with a late checke-out option, which we found very inconvienient!! A good WiFi facility would also be convienient!!! |
|
May 13, 2010
Peter John Nicholson |
Patong Beach Hotel, Patong Beach, Phuket 83150 - Review ...
This is not a visitor friendly hotel,even though I had paid for a double.There was no mention of this by either the hotel ad or the booking agent.Not impressed and would not return for this reason. |
Not impressed that details of the hotels visitor policy was not mentioned by either hotel or booking agent.I would recomend sawadee for next booking prompt and proffesional. |
Jan 02, 2010
Michele Ann Wasson |
Patong Beach Hotel, Patong Beach, Phuket 83150 - Review ...
very central, staff friendly and helpful,overall a well run and nice resort. 2 pools to choose from |
|
Jan 03, 2009
Glenn Russell |
Patong Beach Hotel, Patong Beach, Phuket 83150 - Review ...
Lovely place to stay, staff very helpful.Not far to walk to beach, bar area or shops. |
Have used Sawadee before and have never had any problems. |
Aug 08, 2008
Dupichot |
Patong Beach Hotel, Patong Beach, Phuket 83150 - Review ...
nice hotel but the staff is not efficient
i booked a spa sunset room and didn t get it when arrived
when leaving i had to pay lots of things unusual:drinking water in the room, some beverages in minibar i didn t get and telephone calls hotel made for calling a doctor( really unfair according to the fact i had 2
rooms and paid more than 10 000 bahts per day)
<span style="display:none">[R24 integr.ERR:escaping]</span> |
|
Jul 11, 2008
Mohammad Amin |
Patong Beach Hotel, Patong Beach, Phuket 83150 - Review ...
Very good location nice pools and food also. Very bad staff none of them speak english . |
Very good and easy |
