| Period of Stay / Guest Name |
Hotel Review |
About the Reservation Service |
Nov 28, 2010
Mr. Jason Whalen |
Hilton Phuket Arcadia Resort & Spa, Muang, Phuket 83100 - Review ...
As usual, the facilities were amazing. Right across the street from Karon beach, great pools, super resaurant with awesome staff. The one thing I was quite upset about is our check in. There were two families including mine and we reserved two different classed rooms since we were families of 3 and 5. When I asked if we d be in the same building, the reception worker said she d try. Then she handed us room cards and told us our rooms. What she DIDN T tell until I asked is that in order for us to be in the same building, she had to downgrade my friend s family. She also said nothing of the price difference which was around $40/night. I was quite upset as it just seemed like it was all done in a very sneaky manner. Then I asked if one of us had to change buldings, why we weren t offered an upgrade instead of my friend being downgraded, since I m an Honors member and all. The reply was .... silence. Not pleased at all with that. Anyways, after that original hiccup, it was a great stay and we all wished we were staying longer. |
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Oct 22, 2009
Dorthe Holst Knudsen Lund |
Hilton Phuket Arcadia Resort & Spa, Muang, Phuket 83100 - Review ...
Great hotel, nice staff, great breakfast buffet, super fitnessarea, super spa. |
great works every time |
Oct 24, 2008
Klaus Thorsten Wollesen Lund |
Hilton Phuket Arcadia Resort & Spa, Muang, Phuket 83100 - Review ...
Great hotel, nice service, nice staff, breakfast buffet is great. Sunday brunch you should try.. |
Very helpful and quick as always. |
Oct 06, 2008
BULENT IPEK |
Hilton Phuket Arcadia Resort & Spa, Muang, Phuket 83100 - Review ...
I cant find any words to describe how magnificent hotel and service itis.
Thanks for everything. |
Quick and reliable |
Apr 05, 2008
CHARLES SMITH |
Hilton Phuket Arcadia Resort & Spa, Muang, Phuket 83100 - Review ...
Excellent hotel. It is very difficult to find anything wrong with this hotel, it exceeded my expectations. We were upgraded to Saitong wing, our room was extremely spacious and comfortable. One small disappointment was that although we were given a sea -view as requested, our view was very limited due to us being on a low floor.
This apart, we were most impressed with the facilities and cleanliness. All of the hotel staff were most helpful at all times.
An excellent hotel, and very reasonably priced. We will definitely stay at this hotel again. |
Very straightforward. Booking acknowledged swiftly, and hotel voucher sent promptly. Very happy with the service provided. |
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