| Period of Stay / Guest Name |
Hotel Review |
About the Reservation Service |
Aug 19, 2011
Curt Geier |
Samui Laguna Resort, Koh Samui, Suratthani 84310 - Review ...
According to the read reviews on the Internet we were surprised that the room booked by us was much better than we had expected. The standard for this price range is good. Breakfast sideboard was good for the standard of this hotel. The beach was cleaned every day. There could be some more available and some are not any more in the best condition. Also at the Swimmingpool. There is a German and English eloquent employee at the Reception named Katja. She cares immediately if something is queried and shall be changed. Also she has recommended us a boat excursion which one was really good and beautiful. Many thanks to Katja.
The situation of the hotel is also very good. Run only about 500 metres till one is in the centre of the Lamai Beach and many possibilities of going out to eat or more? We only can recommend the hotel <span style="display:none">[R24 integr.ERR:escaping]</span> |
Perfect as always |
Aug 08, 2011
Odd Walther Riis |
Samui Laguna Resort, Koh Samui, Suratthani 84310 - Review ...
Good value for money, but the hotell are a littebit old fashion and need renovation. Anyway you cant expect more to the price. Breakfast was good. |
|
Jan 27, 2011
PIERRE |
Samui Laguna Resort, Koh Samui, Suratthani 84310 - Review ...
Hotel is ok, but i was not happy with location, at the very end of the beach. Means no real beach and very sloppy. Not convenient for my 3 years daughter.
More over there was no other kids, but mostly retired very peaceful germans. We change hotel w/o problem. Very nice and flexible saff. |
This hotel did not responds to my faily need, but Sawadee agreed to modify my booking to another hotel w/o problem. I was very happy with such flexibility. |
Jan 24, 2011
Inge grell |
Samui Laguna Resort, Koh Samui, Suratthani 84310 - Review ...
A nice place near the beach! very helpful and friendly personal. We will be back next year in the bungalows. Food is excellent! |
|
Dec 30, 2010
Piyanan Wiechert |
Samui Laguna Resort, Koh Samui, Suratthani 84310 - Review ...
We had 4 nights but after the 3rd Night departed.
After we had exchanged 2 times the room.
No flush toilet and shower first Room. Outside air conditioning system boomed. 2. Room door wall cabinet moldy. 3. Musty room walls at the bottom of mold.
Rooms musty and moldy. Water quality shower water
very bad. According to the front 70% have no problems with the water!
I ve been acting a proper allergy.
The only person the woman has made the Tour of consulting a good job!
We will not go back to Koh Samui and especially not in this hotel again. |
|
Jun 01, 2010
Gary Bettini |
Samui Laguna Resort, Koh Samui, Suratthani 84310 - Review ...
Great place and location. Staff very helpful and friendly. Very good value for money with a good selection for breakfast to start the day. |
easy, efficient,informative and hassel free |
Jun 01, 2010
Neville Brown |
Samui Laguna Resort, Koh Samui, Suratthani 84310 - Review ...
Excellent accommodation for price range. Friendly staff, top position in Lamai and great food in restaurant. |
Excellent service, very prompt. |
Mar 20, 2010
Bengt Ivar Kron |
Samui Laguna Resort, Koh Samui, Suratthani 84310 - Review ...
Nice hotel near beach.Friendly and polite staff. |
Perfect! |
Feb 18, 2010
Sergey |
Samui Laguna Resort, Koh Samui, Suratthani 84310 - Review ...
Отель для тихого и спокойного проживания. Удобное расположение: две минуты ходьбы до моря и пять минут до всех вечерних и ночных развлечений. Вблизи много магазинов, массажных салонов и ресторанов. <span style="display:none">[R24 integr.ERR:escaping]</span> |
Отлично. |
Dec 20, 2009
Chan Wai Kar |
Samui Laguna Resort, Koh Samui, Suratthani 84310 - Review ...
Everything in the hotel is well done,but for the water supply,need some improvement. But overall is really well done... |
Is very helpful and the photo shown is like what we have in the hotel... |
Mar 20, 2009
James L Hartman |
Samui Laguna Resort, Koh Samui, Suratthani 84310 - Review ...
A nice place with a good location. However, I wish someone had told me there was construction going on in the office and hotel area before I booked. Staff was very nice and made an effort to meet all my needs. I would go back but only if the construction is finished.. <span style="display:none">[R24 integr.ERR:escaping]</span> |
|
Jan 06, 2009
Tony Holding |
Samui Laguna Resort, Koh Samui, Suratthani 84310 - Review ...
If your looking for an picture perfect bungalow then DO NOT USE THIS HOTEL. The brochure and website photographs are very misleading. the beach is dirty and not cleaned. the swimming pool isn t cleaned ( ever). The rooms are very basic and run down with rotten doors and balcony s. The staff are very nice and helpful and this this the only plus merit for this over priced Hotel. Better value is found elsewhere and indeed Koh samui in general is lacking charm,beauty and any typical Thai lifestyle. Koh Tao is the best place to visit by far. <span style="display:none">[R24 integr.ERR:escaping]</span> |
Efficent and very aware but not that helpful when i voiced a concern about price rises. |
Jan 04, 2009
Roxanne Beaubien |
Samui Laguna Resort, Koh Samui, Suratthani 84310 - Review ...
Mixed reviews on this resort but I do use the word resort loosely! When we arrived we were shown to the bungalow which is what we booked with a view of a lagoon, which would have been fine if it were not for the construction crew set up 10 feet from our deck. At least they didn t start with the power saw until later in the morning!
There were no towels, no hot water and various other things when we checked in that were fixed soon. Just don t expect much - I put in some laundry and it took more than a day and a half, but I did get a bonus of some men s underwear and towels which were not mine. Also, we book airport transfer for 10 am which magically changed to 9am which no one bothered to tell us about...
There is one desk clerk who speaks and understands English and really the only one who was helpful -- he was great! We got to the point that we waited until he was on shift in the afternoon before asking about anything!
I understand cost is higher during the peak season but it was still way over priced for any season.....The restaurant service was good, the food okay....and, as an added bonus, a desk clerk stopped our van on the way to the airport to collect payment for the motorbikes we had rented and PAID for five days earlier!
During regular pricing season, this would meet expectations but a tip - get a receipt marked paid for everything that you pay the desk for! <span style="display:none">[R24 integr.ERR:escaping]</span> |
Booking was easy, easy, easy.... |
Jul 19, 2008
Garnes Irene |
Samui Laguna Resort, Koh Samui, Suratthani 84310 - Review ...
Good hotel. Helpful & friendly staff. Very good breakfast included. Good location in Lamai. |
Vert efficient |
Jul 07, 2008
Rolf Herrmann |
Samui Laguna Resort, Koh Samui, Suratthani 84310 - Review ...
Wir verbrachten 12 Tage im Resort und wir können es ohne Einschränkung empfehlen. Die gesamte Anlage und der Bungalow waren sehr sauber, Bettzeug und Handtücher wurden täglich gewechselt. Das Frühstück war landestypisch, frisch und umfangreich. Standliegen und Sonnenschirme waren immer in ausreichender Zahl vorhanden.
Das Personal war sehr aufmerksam und freundlich. Kleinere Probleme (fehlendes Handtuch, defekte Glühbirne) wurden im Handumdrehen gelöst.
Der Strandabschnitt, an dem das Resort liegt, ist mit der beste in Lamai, keine Steine und kaum Algen im Wasser.
Wir würden das Samui Laguna jederzeit wieder buchen. <span style="display:none">[R24 integr.ERR:escaping]</span> |
Die Buchung über Internet funktionierte absolut reibungslos. Alle Transaktionen wurden umgehend per E-Mail bestätigt. |
