| Period of Stay / Guest Name |
Hotel Review |
About the Reservation Service |
Aug 10, 2011
Miller/kaprakhon |
The Heritage Baan Silom, Bangrak, Bangkok 10500 - Review ...
The hotel as always is 100%. The receptionist whom I always had problems with seems to be gone and replaced by cheerful and efficient staff. Excellent! |
Perfect. |
Jan 21, 2011
Hugh Miller |
The Heritage Baan Silom, Bangrak, Bangkok 10500 - Review ...
The check-in agent was absolutely hopeless. Took ages after he finally acknowledged we had a reservation. Then we were assigned the wrong room. BUT....after it was all sorted out enjoyed the hotel very much. Great location, quiet and loads of atmosphere. |
As always...fine! |
Jan 21, 2011
sakal dmitry |
The Heritage Baan Silom, Bangrak, Bangkok 10500 - Review ...
very good hotel |
|
Oct 14, 2010
Nickel |
The Heritage Baan Silom, Bangrak, Bangkok 10500 - Review ...
Nice small Hotel.The breakfast is unsatisfactory because slowly refill instead finds. |
good |
Sep 12, 2010
PHAN HUYNH MINH |
The Heritage Baan Silom, Bangrak, Bangkok 10500 - Review ...
Nice hotel, in room No.310 you need check air conditioning and the sink pipe leaked water. |
|
Feb 22, 2010
Phuture |
The Heritage Baan Silom, Bangrak, Bangkok 10500 - Review ...
location not so good (10mins from BTS)
no elevator if you stay at 3rd floor
air con in the room too noisy
water pressure too weak while taking a shower
breakfast not so recommended |
good |
Nov 24, 2009
Jarle Kristian Herheim |
The Heritage Baan Silom, Bangrak, Bangkok 10500 - Review ...
Breakfast a little simple, but ok. Fresh juice?
Will stay here again. Value for money. |
|
Jul 28, 2009
Katherine Morrison |
The Heritage Baan Silom, Bangrak, Bangkok 10500 - Review ...
this hotel was beautiful with excellent service and staff who were extremly helpful. It s location was perfect, easy to get around Bangkok from here. the rooms were a good size and very cosy. Felt like home. |
excellent service and everything went to plan. |
Jun 13, 2009
MILIOLI LARA |
The Heritage Baan Silom, Bangrak, Bangkok 10500 - Review ...
Very nice hotel. |
Easy and fast |
May 11, 2009
Ward De Meulder |
The Heritage Baan Silom, Bangrak, Bangkok 10500 - Review ...
Great little hotel right in one of the most desired areas in bkk. excellent staff, original interior design. not great for people with walking difficulties as there are no lifts (they gladly help you out with your luggage though)Good breakfast and ever so helpfull staff, my first choice in bangkok! |
smooth as i have come to expect as a standard for sawadee. keep it up guys! |
Apr 03, 2009
jean-marc Lestic |
The Heritage Baan Silom, Bangrak, Bangkok 10500 - Review ...
Service is not very good.
The guy at the entrance likes to discuss with customers, which is good, but after you discover this is only to try to make you go to buy things at specific places ( sponsored by the government , yeah right...)
The desk service is very inefficient as well. 3 employees, and it took 40 minutes to check out.
The room is OK. The TV looks really nice, too bad you can only watch 6 channels.
I would recommend to bring earplugs as the A/C are just outside the rooms (and not on the roof) which is very noisy.
Skytrain (BTS) is approx 10 min walk, safe area.
Summary: not a disaster, but too expensive for what you get. |
Booking service is very good and efficient, it was my second time using it, and still satisfied. Will use again! |
Apr 02, 2009
joy-leena buys |
The Heritage Baan Silom, Bangrak, Bangkok 10500 - Review ...
This was a pleasant hotel to stay. Very well located and close to the sky train. The concierge I felt could have been a bit more helpful. All he was concerned about was trying to get us on tours. When we said we had made plans he wasn t interested in helping us with transport and we were left to find our own way. |
Booking service was very fast and efficient |
Feb 23, 2009
Andrea Schmidt |
The Heritage Baan Silom, Bangrak, Bangkok 10500 - Review ...
Very nice hotel. Great location. Staff a bit confused (as booking confirmation via Sawadee was not received) but very, very friendly. |
Great service, quickly and reliable. Super rate for this hotel. |
Jan 29, 2009
Stephen Otoko Sebastian TAN |
The Heritage Baan Silom, Bangrak, Bangkok 10500 - Review ...
Heritage Baan @ Silom is such a beautiful colonial styled hotel, we only intended to stay for 2 nights. But the front reception left a positive impression & we extended another 3 nights stay there. Ms Meung & Ms Nuch were the STARs, great service. Ms Nuch was very motivated and projected very positive vibes and service attitude.
Thanks Ms Meung & Ms Nuch! :)
Small Issue:
When I first arrived, guests in Rm 303 asked that their room be sprayed with insect repellent. Initially, I thought that was strange, until I was bitten by mosquitoes too. I highlighted & requested for the insect repellent sprayed in my room at 306.
Housekeeping standard has not been very consistent, especially after 2 days. I noticed that the housekeeping standard dropped as we stayed longer. |
Me Lek was such a gem in your organisation, she spoke well and she understood the urgency of my case, and she executed my request immediately. It was only through her that I was able to confirm my reservation with Thailandday.com
Otherwise, I would have booked through another local travel agent. So thank you very much, Ms Lek!
And of course, I was so impressed with Ms Lek s STAR service that I have decided to extend my stay for another 3 days in the same hotel. Thanks again Ms Lek! :) |
